A Secure Access Platform for OT and IoT Operations

Incident Management

Incident Management is the structured lifecycle of preparation, detection, analysis, containment, eradication, recovery, and lessons learned used to respond to cyber, physical, and cyber-physical incidents. While IT and OT teams often follow similar response frameworks, the tools, workflows, and risks in OT environments are fundamentally different—where missteps can impact safety, availability, and evidence integrity.

Kasm is designed to support both IT and OT incident response needs within a single platform. It provides incident response teams with a secure, browser-based environment to coordinate response efforts, analyze threats, and contain incidents without introducing additional risk or relying on external cloud services.

The platform enables rapid control of incidents through a purpose-built incident command and collaboration center, integrated forensic and OSINT investigation tools, and a secure payload detonation environment. Teams can preload operational playbooks, diagrams, call lists, and critical response materials so they are immediately available during an incident—even if normal systems are inaccessible.

Kasm command centers can be quickly deployed within an environment or spun up on demand, allowing teams to coordinate response efforts securely. Responders, including trusted third parties, can join through secure session invitations without requiring network changes or exposing sensitive data outside the organization.

Designed for degraded and disconnected environments, Kasm continues to operate over low-bandwidth links and minimal compute resources. This enables effective incident response across remote and constrained locations such as offshore platforms, mines, maritime operations, DER sites, and monitoring stations.

Kasm functions as a portable, self-contained Incident Response “go bag,” providing teams with the tools and visibility they need—when and where they need them most.

Key Benefits & Capabilities

Secure, browser-based incident command center for OT and cyber-physical incidents

Rapid spin-up of isolated Kasm environments during outages or active attacks

Secure casting links to bring responders into the command center without network changes

Built-in OSINT desktops and investigation tools to support rapid analysis

Centralized collaboration for security, operations, engineering, and leadership teams

Full session recording and timestamping for compliance and post-incident review

Isolation of response activities to preserve operational safety and evidence integrity

Alignment with established incident response frameworks and workflows

Faster containment and recovery to reduce blast radius and restore operations

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Threat & Patch Management

Threat & Patch Management is a human-in-the-loop (HITL) controlled process that enables organizations to identify, assess, prioritize, mitigate, and remediate cyber and physical risks across OT, IoT, and industrial environments. It supports secure vulnerability management without disrupting operations, introducing unapproved changes, or compromising system availability and safety.

Kasm enables organizations to integrate their existing threat detection and assessment tools while using the Kasm platform to safely contain threat analysis, mitigation, and patching activities. All remediation actions are performed through isolated, disposable workspaces that enforce strict access controls, full observability, and auditable change management—ensuring operational stability throughout the remediation lifecycle.

Key Benefits & Capabilities

Secure assessment and remediation of threats across OT, IoT, and industrial environments

Integration with existing threat detection, identification, and risk assessment tools

Isolated, disposable workspaces for threat analysis, patch testing, and remediation

Compensating controls (supervised access, session recording, DLP, access restrictions) applied while patches are pending

Policy-driven change control to ensure remediation occurs only during approved maintenance windows

Secure download, staging, and deployment of patches through enforced DLP controls

Built-in CI/CD pipelining and infrastructure orchestration for controlled patch deployment

Full session recording, timestamping, and audit logs for all remediation activities

Safe sandboxing for malware scanning, forensic analysis, and patch validation

Support for patching and updating industrial assets, including PLCs, HMIs, RTUs, and OT applications

Centralized, secure patch repositories accessible without banned physical media or untrusted downloads

Automatic workspace teardown after remediation to eliminate persistence and residual risk

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Cyber Physical

Critical Infrastructure organizations can’t afford to have disconnected tools, processes or remote operations giving them blind spots in their infrastructure. And while some organizations have SIEM and SOAR tools, these and predominantly IT focused and lack critical OT context.

Teams need real-time visibility into what’s actually happening across their infrastructure. It requires a managed platform that brings together their cyber and physical systems, data, and actions into a unified 360 Degree operational view of their environment.

Having this Operational View of their Cyber-physical systems (CPS) from PERA Levels 3-0 (computing systems, network resources , industrial systems, sensors, operational processes, etc.), their data and their users actions gives organizations the who, what, when, where and how heartbeat of they need today.

This heartbeat not only gives them the operational status and context they need to be safe and secure, but it also improves their operational uptime, their mean-time values (MTTR, MTBF, MTTF), overall operational efficiency and allows them to quickly respond to any cyber or physical incident with actionable intelligence.

From a business perspective it can reduce operational costs, increase profits, improve operational efficiency (OE), reduce maintenance calls / truck rolls and help them avoid costly incidents and events that can damage their reputation and increase regulatory scrutiny.

The Kasm platform is designed to give teams the capability to build that single-pane of glass view of their most critical business operations. Instead of forcing rip-and-replace or locking you into a rigid product, Kasm integrates your existing OT, IoT, cybersecurity tools, internal systems, and third-party products into secure unified workspaces allowing them to safely and securely live side-by-side under one set of policies, tailored to how your teams work, collaborate and respond.

Examples of industrial and environmental indicators, include:

Door sensors and access controls

Motion monitors and motion-triggered alarms

Rail and track integrity sensors

Cabinet and enclosure sensors

System monitoring and alerting platforms

Environmental sensors, including temperature probes

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